GEORGETOWN, Guyana — The management of Fly Jamaica Airways has been summoned to a meeting with officials at the Guyana Civil Aviation Authority (GCAA) following reports of an increase in flight cancellations and delays in recent weeks.
In recent days, scores of passengers have been left stranded as the airline cancelled a number of its flights and delayed others.
It’s reported that problems started just before the Christmas holidays as both of the airline’s planes went out of service for maintenance.
New Source Guyana reports that Fly Jamaica leased another aircraft to clear the backlog of flights but also encountered several delays with those flights as the Christmas and New Year travel season picked up.
The problems have prompted passengers to take to social media.
In an effort to address concerns, Fly Jamaica on Friday apologised for problems with its service, stating that the airline has been experiencing some operational setbacks that have resulted in its schedule service being affected.
“Fly Jamaica Airways’ aircraft are currently undergoing scheduled and unscheduled maintenance checks. As a result, we have and continue to engage third party entities to assist with our operations. Unfortunately, several of these third-party entities are also experiencing difficulties due to the adverse weather conditions in North America”, the airline said in a statement posted on its website.
The airline indicated that it is working “assiduously” to restore regular operations.
Fly Jamaica falls under the Wings Aviation company and operates scheduled flights from Guyana to Kingston (Jamaica), Toronto (Canada) and New York (USA). The airline also recently received the green light to begin operations to Cuba.